Refund policy

We are confident that you will absolutely love your purchase from us. However, if for any reason you are not satisfied, you can return the item within 60 days of receiving it, provided it is in its original condition. Upon return, we will gladly arrange a refund or send a replacement item. Please be aware that the purchaser is responsible for the postage costs associated with the return, unless the item was returned due to our error.

In the event that your purchase arrives damaged during transit, we offer the choice of a replacement or a refund. To take advantage of this option, please notify us of the damages within 3 days of delivery. Once we have been notified, kindly return the item so that we can initiate the refund process.

Please send returns to:

PAYLESS LIFESTYLE TAURANGA

Unit 4 - 282 Chadwick Road, Gate Pa

Tauranga 3112